Privacy Policy
We design school transportation technology around clear access, limited data use and the safety of children and families.
1. Scope and current launch status
This policy applies to VanSekolah.com and its public website. Families may submit an expression of interest, while account registration and parent login are not currently open. When the service launches, additional in-product notices may apply to parents, guardians, children, drivers and operator partners.
2. Information we may collect
For an expression of interest, we collect the parent or guardian name, phone number, email address, number of children, residential area, selected school, consent record and submission time. A family may optionally mark an approximate route location on Google Maps; when confirmed, we store its coordinates, displayed address and place identifier. Depending on future services used, information may also include child details, approved pickup or drop-off locations, operator and driver records, vehicle information, trip events, support enquiries, billing records and device or security logs.
3. Children’s and location data
Information about a child must be provided by an authorised parent or guardian. The public interest form does not require a precise home location, and families may use a nearby landmark or approximate point. Live vehicle location is intended to be shared only during an active journey and only with authorised users involved in that journey. We do not intend to use children’s data for behavioural advertising.
4. How information is used
Interest form information is used to measure demand, assess route availability and contact families about relevant service updates. Other service information may be used to coordinate transport, verify drivers and vehicles, record pickup and handover events, provide journey notifications, support families, manage billing, prevent misuse, meet legal duties and improve service reliability.
5. Sharing and disclosure
Relevant information may be shared with the assigned verified operator, driver, authorised guardian and service providers that support hosting, communications, maps, security or payments. Access should be limited to what is necessary. Information may also be disclosed where required by law or to protect safety and legal rights.
6. Security and retention
VanSekolah.com intends to apply reasonable organisational and technical safeguards, role-based access and controlled retention periods. Information should not be kept longer than necessary for its stated purpose, safety records, dispute handling or legal obligations.
7. Your choices and rights
Subject to applicable law, individuals may request access to or correction of their personal data, ask questions about processing, withdraw consent where relevant or raise a concern. Certain information may need to be retained where required for safety, contractual or legal reasons.
8. Cookies and website data
The public website uses essential technical storage and Google Analytics to understand visits, page usage, device information and site performance. We do not intentionally send children’s registration details or live location data to Google Analytics. Browser settings and available website controls may be used to limit non-essential tracking.
9. Malaysia privacy framework
Our privacy programme is intended to reflect the Personal Data Protection Act 2010 (Act 709), including notice and choice, disclosure, security, retention, data integrity and access principles. This policy may be updated as the service and regulatory requirements develop.